How to redirect customers to another product page when a product is hidden?
How to use Stockhide
To prevent situations where customers face errors due to a product page being inaccessible because it's hidden, consider redirecting them elsewhere. Discover your alternatives below!
Updated 22 months ago
Redirecting your customers to another product page— you might be wondering, how will this be useful for me?
Imagine a customer clicking on a link or entering a URL for a product that's recently been hidden. They're expecting to find what they were looking for, but instead, they find an error page or a message indicating the product is no longer available, causing the customer to face a potential dead-end due to the hidden status of the product.
To redirect your customers to another product page if the product is hidden, follow the detailed instructions provided here.
Upon finishing the actions and setting the update frequency, you're all set to move on to the advanced settings.
Once you've completed step 3 (Type and options), please proceed to the next step by clicking on the "advanced settings" option, where you can redirect your customers to another product page if a product is hidden.
Here, you can access the advanced settings for our “hide product”' action.
Here you will be able to choose various “redirect options” to avoid the error message when a product is hidden due to being out of stock. Please click on the roll down menu and select the option you wish for in this case the redirect your customers to another product page if a product is hidden.
In this step, once you have selected the redirect option to another product page select the specific product page you want to redirect your customers when they click on a hidden product.
Select the shopify page you wish to redirect your customers:
To ensure that the action will take place, please make sure to click the "Create Action" button in the top right corner after finishing setting your specifics, and you're all set to GO!
That's it! If customers try to access a hidden product, they will now be redirected to the product page that you selected.